HIGHENDESTROY

1. Company Information

Business Name: HIGHENDESTROY, LLC
Support Email: Support@Highendestroy.com
Mailing Address: MAILING_ADDRESS_HERE
Ships From: Jacksonville, Florida (USA)

2. Eligibility

You must be at least 18 years old (or the age of majority where you live) to make a purchase.

3. Site Use and Account Responsibility

You agree to use the Site lawfully and not misuse it. If an account is offered, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

4. Product Listings, Condition and Availability

We sell curated, often one-of-one, resale items (including pre-owned/vintage clothing, artwork, and books) as well as artist-made editions produced or commissioned for HIGHENDESTROY prior to listing. Listings may include descriptions, measurements, and photos. Photos are part of the item description and help document condition.

We may correct listing errors (including price, description, photos, or availability) and may cancel orders affected by those errors.

5. Orders, Payment and Fraud Prevention

Placing an order is an offer to purchase. An order confirmation email acknowledges receipt of your order request but does not guarantee acceptance. We may cancel and refund orders prior to shipment in limited cases, including suspected fraud, inaccurate pricing, inventory errors, or listing mistakes. For high-value orders ($500+), we may require additional verification and/or signature confirmation at delivery.

6. Payment Processing

Payments are processed by third-party payment providers (for example, Stripe). We do not store your full payment card details on our servers; payment processing is handled by our payment provider subject to their terms and privacy practices.

7. Pricing, Promotions and Errors

Prices and offers may change without notice. If an item is listed incorrectly, we may cancel the order and refund the amount paid.

8. Shipping, Tracking and Delivery

We typically process orders within 1–3 business days (excluding weekends and U.S. federal holidays). Shipping options and rates are displayed at checkout. Expedited shipping options may be available at checkout. Once shipped, transit times are controlled by the carrier. Tracking is provided.

If we are unable to ship within our stated processing timeframe, we will notify you when possible, and you may request a cancellation for a refund if the order has not shipped. International orders may be subject to duties/taxes/import fees, which are the customer’s responsibility unless stated otherwise.

9. Risk of Loss; “Delivered” Standard

For purposes of our policies, “Delivered” means the carrier’s delivery scan showing the package delivered. To the fullest extent permitted by law, risk of loss transfers when the carrier marks the shipment Delivered (or when the shipment is otherwise made available at the delivery address). If your jurisdiction requires a different rule, we follow the law that applies.

10 Final Sale, Returns and Refunds

Because we sell pre-owned and one-of-one items, all purchases are final except for limited, approved exceptions described in our Returns and Refunds policy, including: wrong item shipped; undisclosed material damage; confirmed authenticity issue. Approved refunds are issued to the original payment method. We do not offer store credit as a standard option. We typically process refunds within 7 business days after receiving and inspecting an approved return (your bank/payment provider may take additional time to post the refund).

11. Authenticity

We guarantee the authenticity of items sold on HIGHENDESTROY, subject to the process and time windows stated in our Authenticity Guarantee policy. HIGHENDESTROY is an independent reseller and is not affiliated with or endorsed by any brand. All trademarks belong to their respective owners.

12. Chargebacks and Payment Disputes

If you have an order issue, you agree to contact Support@Highendestroy.com first so we can try to resolve it. Fraudulent or abusive chargebacks may result in order cancellation, refusal of future orders, and/or account restrictions, to the extent permitted by law.

13. User Submissions

If you submit content to us (for example: reviews, messages, photos, or other materials), you grant HIGHENDESTROY a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and display that content for business purposes (such as customer support, marketing, and Site operations), subject to applicable law. Do not submit content you do not have the right to share, or that is unlawful, defamatory, or infringing.

14. Intellectual Property

All Site content (including text, layout, graphics, logos, and photography), unless otherwise noted, is owned by HIGHENDESTROY or licensed to us and is protected by intellectual property laws. You may not copy, reproduce, distribute, or exploit Site content without our written permission.

Purchasing artwork, books, or print media does not grant any copyright, reproduction, or commercial-use rights unless explicitly stated in writing by HIGHENDESTROY.

15. Prohibited Conduct

You agree not to violate any law or regulation; attempt to interfere with Site functionality or security; scrape or harvest data without permission; submit false, deceptive, or fraudulent information; or use the Site to harass, threaten, defame, or infringe others’ rights.

16. Third-Party Services

The Site may rely on third-party providers (e.g., payment processors, shipping services, analytics). We are not responsible for third-party services outside our control, and their terms may apply.

17. Disclaimers

The Site and all content are provided “as is” and “as available.” We do not guarantee uninterrupted access or error-free operation. To the fullest extent permitted by law, we disclaim implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

18. Limitation of Liability

To the fullest extent permitted by law, HIGHENDESTROY will not be liable for indirect, incidental, special, consequential, or punitive damages. To the fullest extent permitted by law, our total liability for any claim relating to the Site or any purchase will not exceed the amount you paid to HIGHENDESTROY for the product(s) giving rise to the claim. Some jurisdictions do not allow certain limitations; in those cases, limitations apply to the maximum extent permitted by law.

19. Indemnification

You agree to indemnify and hold harmless HIGHENDESTROY from claims arising out of your misuse of the Site, violation of these Terms, or infringement of rights of any third party.

20. Governing Law and Venue

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. You agree that any dispute will be brought in the state or federal courts located in Duval County, Florida, and you waive objections to venue and personal jurisdiction.

21. Policy Hierarchy

If these Terms conflict with any summary, FAQ, or policy posted elsewhere on the Site, these Terms control to the fullest extent permitted by law. However, specific policies (such as Returns and Refunds, Authenticity Guarantee, and Delivery Issues and Claims) provide additional details that apply to purchases and are incorporated by reference.

22. Changes to These Terms

We may update these Terms from time to time. Changes are effective when posted. Your continued use of the Site after changes means you accept the updated Terms.

23. Contact

Questions about these Terms, please contact us at Support@Highendestroy.com